Who we are
Telovibe is a travel eSIM service in the Telobal group, a connectivity company serving international travellers since 2015. We started with virtual numbers for people who needed a second line abroad, and we build eSIMs on the same values: clear pricing, honest delivery timelines, and support that picks up the phone when something goes wrong.
Our head office is in Weldrick Rd E, Richmond Hill, Ontario, Canada. We ship digital SIMs — nothing plastic, nothing you need to queue for.
The rules we won't break
Honest pricing
The price you see is the price confirmed by our server. No hidden fees, no “estimate at checkout”.
Built for travellers
Every screen is designed for the person standing in departures with one eye on the boarding pass.
Support when it matters
eSIM problems happen on arrival. Our support team and published refund SLA exist for exactly that moment.
Digital by default
No plastic, no kiosk, no queues. Your profile is delivered by email and installs in minutes.
How we work
- Prices are calculated and confirmed by our servers at checkout — never by the browser.
- Every order moves through a visible status timeline, from payment to delivery.
- Activation details are emailed to you; the order page shows the live state at every step.
- Refunds follow a published policy, and every transaction is reconciled against our providers.
Questions, corrections or complaints? Reach us at support@telovibe.com — reference your order identifier so we can find it fast.
Ready when you are.
Pick a destination and see exactly what you pay before you commit.
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