1. The service
Telovibe sells travel eSIM data plans for use abroad. After purchase, an eSIM profile is delivered electronically to the email address you provided. Activation requires a compatible, unlocked eSIM-capable device.
2. Orders and payment
All prices are displayed in the currency selected at checkout. Prices are calculated and confirmed by Telovibe's systems at the time of purchase; totals shown before checkout are for reference only and the final charge is the amount confirmed at checkout.
3. Device compatibility
It is your responsibility to confirm that your device supports eSIM and that your destination is within the plan's coverage area before purchase. Telovibe is not responsible for devices that are locked or incompatible with eSIM technology.
4. Fair use
Plans are for personal use. Where a plan specifies a fair-use or speed policy, Telovibe or the underlying provider may manage traffic to keep the network stable for all customers.
5. Refunds
Refund eligibility is described in our refund policy.
6. Support
For help, use the support page and reference your order identifier so we can locate your purchase.